Terms of Service

Neural Natives Limited

Last updated: February 2026

1. About These Terms

These Terms of Service ("Terms") govern your use of the website operated by Neural Natives Limited ("we", "us", "our") at neuralnatives.com (the "Website").

By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, please do not use the Website.

These Terms apply to the Website only. The provision of our consulting and software services to clients is governed by separate service agreements.

2. About Us

Neural Natives Limited is a company registered in England and Wales with its registered office at 71–75 Shelton Street, London WC2H 9JQ, United Kingdom.

3. Use of the Website

You may use the Website for lawful purposes only. You agree not to:

use the Website in any way that breaches applicable laws or regulations;
use the Website in any way that is fraudulent or harmful;
attempt to gain unauthorised access to our systems or networks;
introduce any viruses, malware, or other harmful code;
use automated tools to scrape, copy, or extract content from the Website without our prior written consent.

We reserve the right to restrict or suspend access to the Website at any time without notice.

4. Intellectual Property

All content on the Website — including text, graphics, logos, images, and software — is the property of Neural Natives Limited or its licensors and is protected by applicable intellectual property laws.

You may view and download content from the Website for your personal, non-commercial use, provided that you do not modify the content and that you retain all copyright and proprietary notices. Any other use requires our prior written consent.

Our name, logo, and branding are trademarks of Neural Natives Limited. Nothing on the Website grants you any licence or right to use them.

5. Information on the Website

The content on our Website is provided for general information purposes only. While we make reasonable efforts to ensure the information is accurate and up to date, we do not warrant or guarantee its completeness, accuracy, or reliability.

The Website may describe our AI consulting and software services. Such descriptions are for informational purposes and do not constitute a binding offer. The scope, terms, and pricing of our services are defined in individual service agreements with our clients.

Nothing on the Website constitutes professional, legal, financial, or technical advice. You should not rely on Website content as a substitute for professional advice appropriate to your specific circumstances.

6. AI and Technology Disclaimers

Our services involve artificial intelligence and machine learning technologies. Where we describe AI capabilities, use cases, or outcomes on the Website, please note that:

AI systems are inherently probabilistic and may produce different outputs in different circumstances;
past performance or demonstrated results do not guarantee identical outcomes for future projects;
the accuracy, reliability, and suitability of any AI solution depends on many factors including data quality, system configuration, and the specific use case.

We do not make any representations or warranties regarding the performance of AI systems beyond what is expressly agreed in individual client agreements.

7. Third-Party Links

8. Limitation of Liability

Our services involve artificial intelligence and machine learning technologies. Where we describe AI capabilities, use cases, or outcomes on the Website, please note that:

the Website is provided on an "as is" and "as available" basis, without warranties of any kind, whether express or implied;
we exclude all implied warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement;
we shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of (or inability to use) the Website;
our total liability to you in respect of any claims arising out of or in connection with the Website shall not exceed one hundred pounds sterling (GBP 100).

Nothing in these Terms excludes or limits our liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; or (c) any other liability that cannot be excluded or limited by applicable law.

9. Indemnification

You agree to indemnify and hold harmless Neural Natives Limited, its directors, officers, employees, and agents from and against any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising out of or in connection with your breach of these Terms or your misuse of the Website.

10. Privacy

Your use of the Website is also governed by our Privacy Policy, which is available at neuralnatives.ai/data-privacy. Please review it carefully.

11. Changes to These Terms

We may update these Terms from time to time by posting the revised version on this page. The "Last updated" date at the top will indicate when the most recent changes were made. Your continued use of the Website after any changes constitutes acceptance of the updated Terms.

12. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

13. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

If you are a consumer resident in the European Union, nothing in this Section affects your rights under mandatory consumer protection laws of your country of residence, including your right to bring proceedings before the courts of your country of residence.

14. Contact

If you have any questions about these Terms, please contact us at:

Neural Natives Limited
71–75 Shelton Street
London WC2H 9JQ
United Kingdom
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Email: hello@neuralnatives.ai